All your personal information is treated as confidential and we keep your personal information private and stored on our secure servers protect your information using advanced encryption techniques and firewall technology. We do not store credit card details nor do we share financial details with any 3rd parties.
When you use this website, we will collect personal information from you such as your name, e-mail address, billing address, delivery address and telephone number.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. We may also collect your URL and IP address, your browser type, the country where your computer is located, the pages of our website that were viewed and any search terms. This data is used anonymously for website usage analysis.
When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site.
You may unsubscribe from this news list by following the unsubscribe instructions in any email received or using the unsubscribe box at the top of this webpage. You have the right to ask for any information about you we have stored to be deleted at any time. For more information contact email@example.com.
If your order has already been packaged and arrangements have been made to ship or dispatch has occurred we will not be able to cancel your order and delivery.
At this point you will progress to our returns policy below.
Returns for a full refund are honoured within 30 days of purchase. Merchandise must be in original packaging as well as any additional packaging necessary to protect from shipping damage.
All shipping costs are the responsibility of the customer. Returns after 30 days but less than 60 days will incur a 15% restocking charge. No returns will be accepted after 60 days.
Shipping Time - Most orders received before 5:00pm will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 pm will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.
- Economy Post: 3-7 Business Days
- Economy Lightweight: 3-7 Business Day
- Economy Lightweight Post: 3-7 Business Day
- FedEx 2-Day: 2 Business Days
- USPS First Class: 1-3 Business Days
- USPS International Priority: 3-5 Business Days
- FedEx International Economy: Up to 5 Business Days