Policies

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this M.POWER Tools Ltd Copyright © 2006, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit and debit cards: Visa, Visa Debit, MasterCard and MasterCard Debit There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. M.POWER Tools Ltd reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether M.POWER Tools Ltd. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship within 24 hours if ordered by 5.00pm, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We comply with all applicable GDPR and consumer legislation.
All your personal information is treated as confidential and we keep your personal information private and stored on our secure servers protect your information using advanced encryption techniques and firewall technology. We do not store credit card details nor do we share financial details with any 3rd parties.
When you use this website, we will collect personal information from you such as your name, e-mail address, billing address, delivery address and telephone number.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. We may also collect your URL and IP address, your browser type, the country where your computer is located, the pages of our website that were viewed and any search terms. This data is used anonymously for website usage analysis.
When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site.
You may unsubscribe from this news list by following the unsubscribe instructions in any email received or using the unsubscribe box at the top of this webpage. You have the right to ask for any information about you we have stored to be deleted at any time. For more information contact info@m-powertools.com.
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
Order cancelations must be submitted by email to info@m-powertools.com or by calling 0044 (0) 1980 629 526 as soon as possible.
If your order has already been packaged and arrangements have been made to ship or dispatch has occurred we will not be able to cancel your order and delivery.
At this point you will progress to our returns policy below.
Returns for a full refund are honoured within 30 days of purchase. Merchandise must be in original packaging as well as any additional packaging necessary to protect from shipping damage.
All shipping costs are the responsibility of the customer. Returns after 30 days but less than 60 days will incur a 15% restocking charge. No returns will be accepted after 60 days.
All orders must be paid for in full before the order will be processed or delivered.
Shipping Time - Most orders received before 5:00pm will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 pm will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.
Shipping times are estimated as follows, however we cannot guarantee when an order will arrive:
 - Free Delivery: 3-5 Business Days
 - Economy Post: 3-7 Business Days
 - Economy Lightweight: 3-7 Business Day
 - Economy Lightweight Post: 3-7 Business Day
 - FedEx 2-Day: 2 Business Days
 - USPS First Class: 1-3 Business Days
 - USPS International Priority: 3-5 Business Days
 - FedEx International Economy: Up to 5 Business Days
Consider any shipping or transit time offered to you by M.POWER Tools Ltd or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.